Refund Policy
Refund Eligibility:
If your internet speed is inadequate or does not meet the minimum requirements for IPTV streaming, this will impact your ability to fully enjoy our services. In such cases, refunds will not be granted. We recommend testing your internet connection and reviewing our speed recommendations before purchasing.
Non-Refundable Situations: If you encounter difficulties in setting up our IPTV service on your device, we encourage you to consult our setup tutorials or reach out to our 24/7 customer support team. Refunds will not be provided for setup issues. Our support team is available to assist you with any configuration problems.
Mistaken Purchase:
If you made an error in selecting a plan or service and have already completed the payment, please contact us via the contact form or email within 24 hours. Explain your situation in detail, and our support team will review your request. Upon approval, we will proceed with the refund.